Sonoff Lebanon Products

Sonoff Lebanon

Discover reliable, easy-to-use smart devices that bring convenience and control to your fingertips.

Have questions? Click here or scroll down to find our Q&A section at the bottom of the page.

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Questions & Answers

Not sure which one to get? No worries. Lots of customers ask about Sonoff devices, and most have similar questions.

So, to help you out and save time, we’ve answered all the usual questions here.

We also created a “Getting Started” guide to help you with your smart home journey.

Have a look to find what you need, and if you’re still stuck, just contact us!

  • What is a Sonoff Smart Switch?

    A Sonoff Smart Switch is a wireless switch that you control with your phone. It lets you manage electronic devices in your home.

  • I want to turn on/off my water heater. Which device should I use?

    The water heater usually has a lot higher start Amp, so you should connect it to a minimum of 20 AMP.

  • What is the difference between Sonoff MINI R4 and Sonoff BASIC R4?
    • The Sonoff Basic and Sonoff Mini are smart home gadgets made by Sonoff. They both connect via WiFi and can be managed from afar using the eWeLink app on your phone. However, there are some key differences.
    • The Sonoff Basic is larger and can handle various appliances like lamps and fans. It comes with a standard-sized wall plate (86mm x 86mm) that fits over a single gang electrical box.
    • On the flip side, the Sonoff Mini is smaller and built for controlling smaller appliances like lights and outlets. Its wall plate (45mm x 23mm) can fit into a single gang electrical box (behind a light switch) or be directly mounted on a surface with screws.
    • Both gadgets allow remote on/off control and scheduling. However, the Sonoff Mini has extras like voice control through Amazon Alexa and Google Assistant.
    • Overall, the main difference between the Sonoff Basic R4 and Sonoff Mini R4 is the size and design of the devices, as well as a few additional features on the Mini.

  • What is the difference between Sonoff BASIC R4 and Sonoff S26R2?
    • The Sonoff BASICR4 is a DIY switch, meaning that you will need to use your own wires to link it to input and output.
    • The Sonoff S26R2 is a smart plug, it does not require any DIY work. You just plug it in your wall outlet.

  • I want a device that supports DC power. Which Sonoff device should I use?

  • I want to make my wall-switch smart. Which Sonoff device should I use?
    • If your wall switch contains one button, then check out the Sonoff MINI R4.
    • If your wall switch contains two buttons, then check out the Sonoff DUAL R3.
    • If you’re looking for an all-in-one solution with touch screen and two buttons, check the Sonoff NSPanel.

  • I want to make my electric roller shutters (monobloc) or blinds smart. Which Sonoff device should I use?

    Check out the Sonoff Dual R3. It is a two-gang smart switch relay product that can measure power usage in a small size. It is a flush-mounted Wi-Fi smart dual relay switch module that can be installed behind any standard switch or electric socket. It is compatible with lights and roller shutters. Check this video to learn more:

    If you’re looking for an all-in-one solution, check the Sonoff NSPanel.

  • I want to replace my wall switch with a smart wall switch. Which Sonoff device should I use?
    • The Sonoff TX Ultimate is the best option overall. It has 1 or 2 or 3 controls, and has a LED backlight that can be programmed according to your needs. And if you’re looking for Matter Support, the Sonoff SwitchMan M5 Matter Smart Light Switch seamlessly integrates with other Matter-enabled devices like Alexa, Google Home, and Apple Home.

     

    • You can also check out the Sonoff NSPanel. It has two buttons and a touch screen. It can help you achieve the use of specific scene modes in different scenes with one tap. In addition to the scenario based control, it is compatible with almost all sonoff devices and the central control function of the control group.

  • Can I control the Sonoff device from another phone (sharing with family members)

    Yes! Here is how:

  • What happens when electricity is back? Does the device turn on, or turn off?

    The answer is: YOU DECIDE! 😊

    There is a power-on state setting in the app.

    You can define this setting in the eWeLink app, check this video to learn how: {CLICK HERE}

  • How do I set up a Sonoff Smart Switch?

    To set up a Sonoff Smart Switch, you will need to download the eWeLink app and follow the instructions for connecting the switch to your home’s Wi-Fi network.

  • Can I control my Sonoff Smart Switch with Amazon Alexa or Google Assistant?

    Yes, you can control your Sonoff Smart Switch by voice commands, with Amazon Alexa or Google Assistant by connecting the switch to the eWeLink app and linking the app to your Alexa or Google Assistant speakers or smart displays.

  • Can I schedule my Sonoff Smart Switch to turn on and off automatically?

    Yes, you can schedule your Sonoff Smart Switch to turn on and off automatically through the eWeLink app.

    Check this video to learn how : “>{click here}

  • Is there a limit to the number of Sonoff Smart Switches that I can control with the eWeLink app?

    No, there is no limit to the number of Sonoff Smart Switches that you can control with the eWeLink app.

  • Can I control my Sonoff Smart Switch remotely?

    YES! You can control your Sonoff Smart Switch from anywhere using the eWeLink app on your smartphone. This gives you the convenience of managing your lights and appliances remotely, even when you’re not at home.

    To do this, you’ll need:

    • A working WiFi network and internet connection at home: This allows your Sonoff switch to communicate with the eWeLink app.
    • Mobile internet (WiFi or 4G) on your phone: This enables you to access the eWeLink app and control your switch from wherever you are.

    By having these two things in place, you can easily turn devices on or off, create schedules, and set up smart scenes using the app, giving you full control over your smart home even when you’re away.

  • How can I make my AC smart?

    You have two options to make your AC smart:

    • Option A:
      • If your AC saves its power state after electricity is restored, you can use a Sonoff BASIC R4 or Sonoff smart plug to control it ON/OFF and set schedules.
      • If your AC does not save its power after electricity is restored, using a Sonoff smart plug or Sonoff basic will not help and you should check the option B.
    • Option B ( If your AC has an infrared remote):
      • You can use the Broadlink RM Mini 4C to control it on/off and change its temperature and other settings. Check “>this video to learn how to use the Broadlink to control your AC.
        • Note: The Broadlink does not remember the state of your AC(just like the remote), it just assumes it. So if the AC is off and you turn it on using the Broadlink app, it will turn on, and if it is on and you turn it on as well from the Broadlink app, it will turn off, because the ON/OFF signal is the same IR signal (unless your AC has separate buttons for on and off).
      • Another popular option with HomeKit via Matter: SwitchBot Hub 2 A video can be found &pp=ygUPc3dpdGNoYm90IGh1YiAy”>here.

  • What are the main differences between the Sonoff S26R2 and S60 smart plugs?

    The main differences between the Sonoff S26R2 and Sonoff S60 smart plugs are:

    • Energy monitoring: The S60 has built-in energy monitoring, which allows you to track your appliance’s power consumption daily, monthly, and yearly. The S26R2 doesn’t have this feature.
    • Overload protection: The S60 has overload protection, which automatically cuts power if the appliance plugged in exceeds the maximum safe load. The S26R2 lacks this safety feature.

  • Do I need an electrician to install my Sonoff switch, or I can install it myself?

    The installation of the Sonoff products typically requires basic electrical knowledge and skills. If you’re comfortable working with electricity, you may be able to install it yourself.

    However, if you’re unsure or uncomfortable with the installation process, it’s always best to consult a qualified electrician to ensure the switch is installed safely and correctly.

    If you need any assistance from our support team for the installation, we can provide you this additional service, feel free to contact us.

  • Can I control multiple Sonoff Smart Switches simultaneously?
    Yes, you can group multiple Sonoff Smart Switches in the eWeLink app and control them simultaneously.

  • Do Sonoff Smart Switches require a hub?
    Most Sonoff smart switches connect directly to your Wi-Fi router, and do not require a hub. However, certain models, like Zigbee switches, may need a compatible Zigbee hub to work.

  • What are the different types of Sonoff Smart Switches?

    Sonoff offers a variety of smart switches, including:

  • What is the difference between Sonoff S60 and Sonoff S26R2?

    The Sonoff S60 Smart Plug with Power Monitoring and the Sonoff S26R2 are both smart plugs and let you control your appliances with an app, but they are designed for different use cases and offer different features. Here are the key differences between the two:

    1. Sonoff S60 Smart Plug with Power Monitoring: Includes real-time monitoring of power consumption, voltage, and current. Provides historical power usage data and consumption statistics.
    2. Sonoff S26R2: Typically does not include power monitoring features (focuses on basic smart plug functionalities).

  • What are the differences between Sonoff POW Elite and Sonoff POWCT ?

    The Sonoff POW Elite and Sonoff POWCT are both smart switches designed for power monitoring, both models are compatible with the eWeLink app, which allows for remote control and monitoring via a smartphone or tablet.
    But they have some key differences:

    This model  supports inline installation, meaning it can be installed within a power line to monitor and control devices. It enables you to turn connected devices ON/OFF and supports a maximum of 21A / 5000W.

    The Sonoff POWCT collects data on energy consumption without the need for electricity to pass through it directly. Supports up to 100A, providing you with expanded capability for monitoring power usage. Monitoring three-phase devices is possible with the Sonoff POWCT.