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How to file a warranty claim with Smartio?

Here’s how to file a warranty claim for your Smartio order. All warranty claims are subject to the official Warranty Policy.

You will need to provide us with the following information so that we can process your warranty claim:

  1. Provide a valid proof of purchase. If your purchase was made on ourwebsite, a valid proof of purchase would be an order number.
  2. A detailed description of the quality-related issue that you are experiencing with your product so that Smartio is able to troubleshoot the issue with your unit.

You must contact our WhatsApp number 71791103 to start your request. Once you have submitted your request, you will receive a message where you will be able to provide us with all of the needed information. 

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