We do not have a showroom, we are based online 🌍 and we send orders to you, payment is done on delivery🚚 But we have a pick up location in Sin El Fil area 📍

The exact location is sent AFTER the confirmation of an order, for customers who wish to pick up their order 📦

You can easily place your order on our easy-to-use website and choose the pickup option.

More information about self-pickups can be found here: Self Pickup Information

Yes, of course, we are located in Lebanon and our products are available in Lebanon.

Our location is a warehouse, not shop (we are based online). The warehouse is not a location that can be visited by clients who wish to see the items because it belongs to a third party company (Wakilni) and other online shops are using this warehouse.  Also, the items are all in their boxes and cannot be opened by clients to inspect them before purchasing.

The items available are all on the website, with clear pictures and prices. If after you enter the page of an item, it is “Out of stock”, this means it is not available. The website will not let you order more than the available quantities(it is up to date with the stock) – so if you want to order something, rest assured that it is in stock and ready to be picked up or delivered.

If you want to see a certain device in action, we invite you to check Google or YouTube videos by searching on it for the name of the items. Most of our items are popular and have been unboxed/reviewed dozens of times by different content creators.

Note: The warehouse closes at 5PM during weekdays and at 1PM on Saturday (Closed on Sunday).

When you are ready to order, you can use the website and choose the “pickup” shipping method. Orders need around 1 hour to be confirmed & prepared. Then, after the order is placed on the website, we will send you the location of the warehouse on WhatsApp to pickup the items.

Yes, we do. You can pay cash when you receive your order.

You can check out our reviews on Facebook by clicking here : Smartio Lebanon Facebook Reviews

We ship the orders with Wakilni. They take 1-3 working days to arrive. During the high season, orders take up to 5 working days to arrive.

If you believe your item is defective, please check this page to learn how to submit a warranty claim.

There are different options to choose from when you want to add smart lighting to your home. Here they are (you can click on the titles to see the products):

Smart Bulbs

A smart bulb is a type of light bulb that can connect to your home Wi-Fi network or a smart home hub, allowing you to control it remotely using a mobile app, voice commands, or automation. Overall, smart bulbs offer flexibility, convenience, and energy efficiency, allowing you to customize your lighting experience and create a smarter and more comfortable home environment.

PROS: Setup is relatively simple with the bulb approach, and it’s easy to move a bulb to a new fixture if needed.

CONS: The bulbs won’t work if the light is switched off. Most smart bulbs fit in the common E27 light socket (lamba barem), and will not fit in other smaller sockets

Smart Switches and Relays

Smart switches are devices that replace traditional light switches in your home, offering enhanced control and automation capabilities. Smart switches provide an alternative to smart bulbs, offering control and automation at the switch level rather than individual bulbs. This can be beneficial if you have multiple bulbs connected to a single switch or prefer the convenience of controlling all the lights in a room through one switch.

• If you want to keep your wall switch and want to put a small smart relay inside the existing wall switch and
  • your wall switch contains one button, then check out the Sonoff MINI R4.
  • your wall switch contains two buttons, then check out the Sonoff DUAL R3.
• If you want to replace your wall switch by a smart one:
  • you’re looking for a 1-2 or 3 buttons, check the Sonoff TX Ultimate Touch Wall Switch, Sonoff SwitchMan M5 Matter Smart Light Switch.
  • you’re looking for an all-in-one solution with touch screen and two buttons, check the Sonoff NSPanel.

PROS: With a smart switch, you’re free to use whatever bulb you want — perfect if you’re picky about light quality, or if your fixture requires bulbs of a particular size, shape, or style that’s incompatible with smart bulbs. In many cases, your scheduled lighting changes will still run even when the switch is turned off.

CONS: Installation requires DIY skills and is more difficult than smart bulbs, because wiring is needed, and you do not have control over the brightness and colors of the light bulb

You can combine smart switch & smart bulb to get the best of both worlds!

There are other types of smart lightning, that are more use-case-specific.

Smart LED Strips

Smart LED strips are flexible strips with built-in LEDs that can be controlled and customized using a mobile app or a smart home hub. Smart LED strips are a versatile lighting solution that can add vibrant and dynamic lighting effects to your space. They are often used for accent lighting, creating ambiance, or highlighting architectural features. When choosing smart LED strips, consider factors like length, connectivity options, color accuracy, and compatibility with your preferred smart home platform or ecosystem.

Smart Outdoor Lights

Smart outdoor lights, also known as smart outdoor lighting systems, provide advanced control and automation features for your outdoor lighting. Smart outdoor lights provide convenience, security, and energy efficiency by allowing you to control and automate your outdoor lighting according to your preferences and needs. When selecting smart outdoor lights, ensure they are suitable for outdoor use and compatible with your preferred smart home platform or ecosystem.

Smart Gaming Lights

Smart gaming lights are specialized lighting systems designed to enhance the gaming experience by providing dynamic and immersive lighting effects. Smart gaming lights are designed to add visual flair and immersion to your gaming environment, making the gaming experience more engaging and enjoyable. When choosing smart gaming lights, consider compatibility with your gaming platform, the available customization options, ease of integration, and the overall aesthetics and design that align with your gaming setup.

There are different ways to monitor the temperature and/or humidity in your room. Here are some examples of sensors that you can use:

• SwitchBot IP65 Smart Indoor Outdoor Hygrometer Thermometer
  • PROS: Can be used indoor and outdoor – has a lanyard for easy hanging – Battery operated.
  • CONS:  Does not have a screen – Bluetooth connection – Can’t be read when outside the BT range unless you use it with a SwitchBot Hub.
• SwitchBot WiFi Thermometer Hygrometer 3 Pack with Hub Mini
  • PROS: All-in-one solution, includes a hub and 3 battery-operated IP65 hygrometers/thermometers that can be used indoor and outdoor.
  • CONS: Does not have a screen.
• SwitchBot Thermometer Hygrometer Plus
  • PROS: Good price and large screen – Battery operated. Bluetooth connection allows you to use it without a hub.
  • CONS: If you want to view the sensor readings when away from it, you need a hub to connect it to WiFi.
• Sonoff TH Elite 20A  or Sonoff TH Origin + Sonoff Indoor Temperature/Humidity Sensor THS1
  • PROS: Affordable – WiFi connected.
  • CONS: Bulky – requires a wired connection to electricity (no battery power).
• Sonoff ZigBee Temperature Humidity Sensor
  • PROS: ZigBee connection – Long battery life.
  • CONS: Requires Sonoff ZigBee Bridge Pro – Does not have a screen.
• Sonoff ZigBee LCD Temperature Humidity Sensor
  • PROS: Good price and large screen – Battery operated
  • CONS: ZigBee connection – Requires Sonoff ZigBee Bridge Pro

You have two options:

• Option A:
  • If your AC saves its power state after electricity is restored, you can use a Sonoff Basic R4 Smart Switch to control it ON/OFF and set schedules.
  • If your AC does not save its power after electricity is restored, using a Sonoff smart plug or Sonoff basic will not help and you should check the option B.

• Option B ( If your AC has an infrared remote):
  • You can use the Broadlink RM Mini 4C to control it on/off and change its temperature and other settings. Check “>this video to learn how to use the Broadlink to control your AC.
    • Note: The Broadlink does not remember the state of your AC(just like the remote), it just assumes it. So if the AC is off and you turn it on using the Broadlink app, it will turn on, and if it is on and you turn it on as well from the Broadlink app, it will turn off, because the ON/OFF signal is the same IR signal (unless your AC has separate buttons for on and off).
  • Other popular options with Apple HomeKit
    • SwitchBot Hub 2 with Matter and IR controller.

• If you care about seeing the water temperature of your water heater, and the distance between the Sonoff device and the water tank is less than 5 meters, check out the Sonoff TH Elite 20A  or Sonoff TH Origin  that has to be used with the Sonoff waterproof temperature sensor.
• If your water heater requires between 8A and 17A, and you do not care about monitoring the temperature, then the Sonoff POW Elite is the best choice. As a bonus, you also get to monitor the power used by the water heater.
• If you need to replace your current circuit breaker with a smart one, the Tongou eWeLink Smart Circuit Breaker is the ideal choice, supporting up to 63A.

Note: It is always recommended to use a contactor with Sonoff devices (“>click here to learn more about contactors and “>click here to see a video of it in action)

You can use one of the below options:

• SmartWise 1-gang smart relay switch  to control devices requiring 5V-32V.
• SONOFF 4CH PRO R3 4-gang Wi-Fi Smart Switch.  It supports four channels of 220V AC or 9-23V DC.

• If your wall switch contains one button, then check out the Sonoff MINI R4 / Matter Version.
• If you want to take advantage of Sonoff’s remote-control features, consider the latest Sonoff S-MATE. Already have a Sonoff ZigBee Bridge Pro? You can use the Sonoff ZigBee Mini with it.
• If your wall switch contains two buttons (two light switches or roller shutter or curtain), then check out the Sonoff DUAL R3.
• If you’re looking for an all-in-one solution with touch screen and two buttons, check the  Sonoff NSPanel.

Check out the Sonoff Dual R3. It is a two-gang smart switch relay product that can measure power usage in a small size. It is a flush-mounted Wi-Fi smart dual relay switch module that can be installed behind any standard switch or electric socket. It is compatible with lights and roller shutters. Check this video to learn more:

• In English: https://youtu.be/BDc9uROtJus
• In Arabic: https://youtu.be/s_pRLqBM0Oo

You can also check the Sonoff NSPanel.

To receive notifications on your phone when the EDL (Electricité du Liban) or generator is ON, you can use a smart switch, such as the Sonoff Mini R4/ Sonoff Mini R4 Matter Smart Switch. This device needs to be connected to an indicator light (Témoin Lamp) in your electrical panel, which signals whenever the EDL or generator line is active.

Once set up, the device will show as ONLINE when power is present. If the power source loses connection, it will indicate as OFFLINE after five minutes, and you will receive a notification alerting you to the status change.

This setup allows you to monitor both the grid and generator status accurately and helps you create automation scenes based on each device’s status.

A Sonoff Smart Switch is a wireless switch that you control with your phone. It lets you manage electronic devices in your home.

The water heater usually has a lot higher start Amp, so you should connect it to a minimum of 20 AMP.

• If you care about seeing the water temperature of your water heater, and the distance between the Sonoff device and the water tank is less than 5 meters, check out the Sonoff TH Origin 20A or Sonoff TH Elite 20A and the Sonoff temperature sensor.
• If your water heater requires between 8A and 17A, and you do not care about monitoring the temperature, than the Tongou eWeLink Smart Circuit Breaker 63A is the best choice. As a bonus, you also get to monitor the power used by the water heater.

• The Sonoff Basic and Sonoff Mini are smart home gadgets made by Sonoff. They both connect via WiFi and can be managed from afar using the eWeLink app on your phone. However, there are some key differences.
• The Sonoff Basic is larger and can handle various appliances like lamps and fans. It comes with a standard-sized wall plate (86mm x 86mm) that fits over a single gang electrical box.
• On the flip side, the Sonoff Mini is smaller and built for controlling smaller appliances like lights and outlets. Its wall plate (45mm x 23mm) can fit into a single gang electrical box (behind a light switch) or be directly mounted on a surface with screws.
• Both gadgets allow remote on/off control and scheduling. However, the Sonoff Mini has extras like voice control through Amazon Alexa and Google Assistant.
• Overall, the main difference between the Sonoff Basic R4 and Sonoff Mini R4 is the size and design of the devices, as well as a few additional features on the Mini.

• The Sonoff BASICR4 is a DIY switch, meaning that you will need to use your own wires to link it to input and output.
• The Sonoff S26R2 is a smart plug, it does not require any DIY work. You just plug it in your wall outlet.

• Check out the SONOFF 4CH PRO R3 4-gang Wi-Fi Smart Switch.  It supports four channels of 220V AC or 9-23V DC.
• Or check out the SmartWise 5V-32V smart switch, which works with the eWeLink app. It supports 5V-32V DC.

• If your wall switch contains one button, then check out the Sonoff MINI R4.
• If your wall switch contains two buttons, then check out the Sonoff DUAL R3.
• If you’re looking for an all-in-one solution with touch screen and two buttons, check the Sonoff NSPanel.

Check out the Sonoff Dual R3. It is a two-gang smart switch relay product that can measure power usage in a small size. It is a flush-mounted Wi-Fi smart dual relay switch module that can be installed behind any standard switch or electric socket. It is compatible with lights and roller shutters. Check this video to learn more:

• In English: https://youtu.be/BDc9uROtJus
• In Arabic: https://youtu.be/s_pRLqBM0Oo

If you’re looking for an all-in-one solution, check the Sonoff NSPanel.

• The Sonoff TX Ultimate is the best option overall. It has 1 or 2 or 3 controls, and has a LED backlight that can be programmed according to your needs. And if you’re looking for Matter Support, the Sonoff SwitchMan M5 Matter Smart Light Switch seamlessly integrates with other Matter-enabled devices like Alexa, Google Home, and Apple Home.

• You can also check out the Sonoff NSPanel. It has two buttons and a touch screen. It can help you achieve the use of specific scene modes in different scenes with one tap. In addition to the scenario based control, it is compatible with almost all sonoff devices and the central control function of the control group.

Yes! Here is how:

• If you want your family members to use all the gadgets, watch this video: https://youtu.be/G6VrOKCtSJ4
• If you only want to share one particular device (not all the devices in your home), then take a look at this: https://youtu.be/CtHZ2WxwVcc

The answer is: YOU DECIDE! 😊

There is a power-on state setting in the app.

You can define this setting in the eWeLink app, check this video to learn how: {CLICK HERE}

To set up a Sonoff Smart Switch, you will need to download the eWeLink app and follow the instructions for connecting the switch to your home’s Wi-Fi network.

Yes, you can control your Sonoff Smart Switch by voice commands, with Amazon Alexa or Google Assistant by connecting the switch to the eWeLink app and linking the app to your Alexa or Google Assistant speakers or smart displays.

Yes, you can schedule your Sonoff Smart Switch to turn on and off automatically through the eWeLink app.

Check this video to learn how : “>{click here}

No, there is no limit to the number of Sonoff Smart Switches that you can control with the eWeLink app.

YES! You can control your Sonoff Smart Switch from anywhere using the eWeLink app on your smartphone. This gives you the convenience of managing your lights and appliances remotely, even when you’re not at home.

To do this, you’ll need:

• A working WiFi network and internet connection at home: This allows your Sonoff switch to communicate with the eWeLink app.
• Mobile internet (WiFi or 4G) on your phone: This enables you to access the eWeLink app and control your switch from wherever you are.

By having these two things in place, you can easily turn devices on or off, create schedules, and set up smart scenes using the app, giving you full control over your smart home even when you’re away.

You have two options to make your AC smart:

• Option A:
  • If your AC saves its power state after electricity is restored, you can use a Sonoff BASIC R4 or Sonoff smart plug to control it ON/OFF and set schedules.
  • If your AC does not save its power after electricity is restored, using a Sonoff smart plug or Sonoff basic will not help and you should check the option B.
• Option B ( If your AC has an infrared remote):
  • You can use the Broadlink RM Mini 4C to control it on/off and change its temperature and other settings. Check “>this video to learn how to use the Broadlink to control your AC.
    • Note: The Broadlink does not remember the state of your AC(just like the remote), it just assumes it. So if the AC is off and you turn it on using the Broadlink app, it will turn on, and if it is on and you turn it on as well from the Broadlink app, it will turn off, because the ON/OFF signal is the same IR signal (unless your AC has separate buttons for on and off).
  • Another popular option with HomeKit via Matter: SwitchBot Hub 2 A video can be found &pp=ygUPc3dpdGNoYm90IGh1YiAy”>here.

The main differences between the Sonoff S26R2 and S60 smart plugs are:

• Energy monitoring: The S60 has built-in energy monitoring, which allows you to track your appliance’s power consumption daily, monthly, and yearly. The S26R2 doesn’t have this feature.
• Overload protection: The S60 has overload protection, which automatically cuts power if the appliance plugged in exceeds the maximum safe load. The S26R2 lacks this safety feature.

The installation of the Sonoff products typically requires basic electrical knowledge and skills. If you’re comfortable working with electricity, you may be able to install it yourself.

However, if you’re unsure or uncomfortable with the installation process, it’s always best to consult a qualified electrician to ensure the switch is installed safely and correctly.

If you need any assistance from our support team for the installation, we can provide you this additional service, feel free to contact us.

Sonoff offers a variety of smart switches, including:

• Sonoff Basic (single-channel switch)
• Sonoff Dual (dual-channel switch)
• Sonoff 4CH (four-channel switch)
• Sonoff Mini (compact switch for hidden installations)
• Sonoff TX (luxury glass panel touch switches)
• Sonoff SwitchMan M5 Matter Smart Light Switch (luxury glass panel touch switches)
• Sonoff NSPanel Wall Switch (wall switch with touch control)

The Sonoff S60 Smart Plug with Power Monitoring and the Sonoff S26R2 are both smart plugs and let you control your appliances with an app, but they are designed for different use cases and offer different features. Here are the key differences between the two:

1. Sonoff S60 Smart Plug with Power Monitoring: Includes real-time monitoring of power consumption, voltage, and current. Provides historical power usage data and consumption statistics.
2. Sonoff S26R2: Typically does not include power monitoring features (focuses on basic smart plug functionalities).

The Sonoff POW Elite and Sonoff POWCT are both smart switches designed for power monitoring, both models are compatible with the eWeLink app, which allows for remote control and monitoring via a smartphone or tablet.
But they have some key differences:

• Sonoff POW Elite Smart Power Meter Switch 20A

This model  supports inline installation, meaning it can be installed within a power line to monitor and control devices. It enables you to turn connected devices ON/OFF and supports a maximum of 21A / 5000W.

• Sonoff POWCT Ring Smart Power Meter

The Sonoff POWCT collects data on energy consumption without the need for electricity to pass through it directly. Supports up to 100A, providing you with expanded capability for monitoring power usage.

No, Govee LED Strips have to be wired.

The LED strip comes with 3M tape that can be used to tape it to the surface of your choice.

Unless specified otherwise, yes, you can control your Govee LED strip from your phone using the Govee Home App.

RGBIC ( IC means INDEPENDENT CONTROL) is where multiple colors can be displayed on one strip light simultaneously. RGB on the other hand, can only display one color at a time.

Dreamcolor is the same as RGBIC.

Govee Wi-Fi LED strips connect to your Wi-Fi router and allow you to control your LED strip even when you are not at home, as long as you have an internet connection.

Govee Bluetooth LED strips connect directly to your phone, and allow you to control them whenever your phone’s Bluetooth is connected to the LED strip, and of course within range.

RGBIC strip lights cannot be connectable or cut because the LEDs are controlled by individual IC chip. The strip light will stop working or the performance will be affected if you cut it.

It is not possible to cut RGBIC LED Strips. It’s possible for you to cut RGB strip light along the golden marks. The cut section won’t work without electrical power supply. But you can reconnect the cut section to the original strip with pin connectors (Not included).

There is a Device Safety option on Govee App. If you toggle it, your neighbors will not connect to your lights.

No, you can choose from 16 million colors.

No, it’s recommended to power it via the included adapter.

The length (5 meters or 10 meters) is about the strip light and does not includes the power cord.

Yes, you can pick single color mode and select the color.

No, the light strip cannot be connected in series because of the power issue. The performance of the lights will be influenced a lot if they are connected in series.

You can create a group or scene in the Govee app to control more than one LED strip at the same time. Check this link to learn more.

Yes, the Wi-Fi LED strips have Bluetooth capability and can be controlled using Bluetooth if the router is not online.

No, the Govee LED strips come with their own adapter(220V), unless specified otherwise, like some TV Backlights that plug in the USB port of your TV.

Of course it works in Lebanon.

You can check the guide for Apple [click here] and Android [click here].

There is no monthly fee to operate Alexa on Amazon Alexa-enabled devices.

No, it has to be plugged in.

Alexa allows you to ask questions and make requests using just your voice. For instance, you can ask Alexa a question, such as “What is the weather today in Beirut?”, or tell Alexa to do something, like “Add batteries to my shopping list,” or “Play jazz.”

Alexa is the virtual assistant, while Echo is the smart speaker or display device.

The 4K version can handle 4K content. The HD can only do up to 1080P in video resolutions. Other than that, the two are the same, both have the same remote control and same software.

If your TV supports 4K resolution, the Google Chromecast with Google TV 4K is the best option for you.

If it does not support 4K, then the Google Chromecast with Google TV HD is good.

The easiest way to know if your TV is 4K is to look at the user manual or the packaging box that shows the display details. Usually, user manuals term the resolution as Ultra-High Definition or simply, UHD. It might also be denoted in terms of pixels, 3840 x 2160. Alternatively, you will find ‘4K’ written in a bold text format.

You can also check the model number written on the TV, or on the back of the TV, and search about it on Google to find its specifications.

Yes, Shahid is officially supported for Google Chromecast.

Yes, beIN SPORTS is supported on Chromecast.

In most cases, Apple AirPlay works by beaming the video or audio directly from an iOS device to the television over Wi-Fi. Your iPhone or iPad must remain connected to the network, and it can’t play any other video or music while AirPlay is in use. By comparison, Chromecast merely sends a set of instructions to the television, which then starts streaming straight from the Internet, so you’re free to use your phone or tablet however you want. Casting has virtually no impact on battery life either, since it’s not responsible for beaming the actual content.

The Chromecast has two cables

• The HDMI that goes to the TV for the Audio and Video.
• The power cord that should be connected to the electrical outlet.

Yes, you can plug this directly into a projector that has an HDMI port. Just like plugging it into a TV.

You can cast a website from Google Chrome from your laptop to the Chromecast.

No, the price is for the device only, and services like Netflix require a paid subscription.

Some apps are free, some apps are paid. An example of a free app is YouTube. An example of a paid app is Netflix.

Our products are all original and not fake. Chromecasts are backed by our 6 months warranty. If it is defective, you can return it for a new one.