5.0 on Google · 553 reviews
5.0 from 553 happy Lebanese customers

Why people pick Smartio.

We're not the only place selling smart home gear in Lebanon. We're the place where the WhatsApp actually gets answered, the warranty stays in the country, and the product arrives the way it was meant to work.

5.0
Google rating
460+
5-star reviews
4,000+
Lebanese homes
5yr
Serving Lebanon
In their own words

What our customers actually say.

Real Google reviews, copied straight from our listing — no edits, no filters, no “curation.”

Aya K.
January 2026
★★★★★

The customer service was absolutely amazing! I went to pick up the Govee TV Backlight 3S Pro, and the whole process was smooth and hassle-free. They even sent me the installation instructions in advance, which made everything so easy. I absolutely love this product and will definitely be returning whenever I need more lighting for my home. Highly recommend!

Fouad R.
December 2025
★★★★★

This store does its job to the fullest. Always positive and goes the extra mile. Even support on Sundays. Quality is outstanding. Above average and above expectations. Should be an example for all Lebanese.

Georgio Y.
November 2025
★★★★★

Just got my Govee order and honestly? Super happy with it! The products are legit amazing — they work great and look even better than I expected. Setup was easy too, which is always a win. Had to reach out to customer service about something and they were actually helpful — quick responses and really friendly. Shipping was fast and everything arrived perfectly packed. Definitely worth it.

Omar S.
September 2025
★★★★★

I had a great experience with Smartio Lebanon. The products were exactly as described and of high quality. The communication was excellent, the support they offer is amazing even after the purchase, and the shipping was fast. I would definitely recommend them every time. They are truly the best in Lebanon.

Lazy Lebanese
February 2026
★★★★★

Fast, reliable, authentic products, helpful staff and incredible customer support. They are very flexible, follow through on orders and make sure to offer top notch service above and beyond, highly recommended and now a loyal customer.

What that means in practice

The Smartio difference.

Six things we do that most other places in Lebanon don't.

🇱🇧
Local warranty, handled here
If something fails inside the warranty period, you bring it to us in Dekwaneh. No shipping to Dubai, no email forms — we sort it.
Support that actually answers
Message us and you'll get a real answer — quick replies during business days, help choosing the right product before you buy, and support that knows the gear inside out.
100% original, never grey-market
Authorized distributor for Govee, Sonoff. Every product comes from the manufacturer or their official channel — never a parallel import.
Cash on delivery — pay when you receive
Open the box, check it, then pay. Cash or Whish. No card, no online payment, no risk on your side.
Free setup support, every order
Every order ships with a setup guide. If you get stuck, WhatsApp us — we'll get the device running before we hang up.
Fast Lebanon-wide delivery
Beirut next-day. Outside Beirut 2–4 days. Or pick up from Dekwaneh once your order is packed and ready.
Side by side

Smartio vs. the alternative.

Honest comparison of what you get with us versus a typical online or parallel-import seller.

 
Smartio
Other sellers
Original products
Authorized distributor
? Often parallel imports
Warranty
Handled in Lebanon
Ship abroad or void
Cash on delivery
Pay on arrival
Prepay required
Setup support
Free, via WhatsApp
You're on your own
Reachable after the sale
Same number, same team
? Hit or miss
Pickup option
Available from Dekwaneh
Delivery only

Ready to join 4,000+ Lebanese homes?

Browse the shop, or message us first — we'll help you pick the right product for your setup before you buy.