5.0 from 560 Google & Facebook reviews
5.0 from 560 reviews by Lebanese customers

Why people pick Smartio.

We're not the only place selling smart home gear in Lebanon. We're the place that makes sure it works in your home: we check it fits before you buy, we help you until it works, and the warranty stays here in Lebanon.

5.0★
Average rating
560
Reviews
5,700+
Customers
6yr
Since 2020
In their own words

What our customers actually say.

Real Google reviews, copied word for word from our listing. Here are a few - read all of them on Google.

Aya K.
January 2026
★★★★★

The customer service was absolutely amazing! I went to pick up the Govee TV Backlight 3S Pro, and the whole process was smooth and hassle-free. They even sent me the installation instructions in advance, which made everything so easy. I absolutely love this product and will definitely be returning whenever I need more lighting for my home. Highly recommend!

Fouad R.
December 2025
★★★★★

This store does its job to the fullest. Always positive and goes the extra mile. Even support on Sundays. Quality is outstanding. Above average and above expectations. Should be an example for all Lebanese.

Georgio Y.
November 2025
★★★★★

Just got my Govee order and honestly? Super happy with it! The products are legit amazing - they work great and look even better than I expected. Setup was easy too, which is always a win. Had to reach out to customer service about something and they were actually helpful - quick responses and really friendly. Shipping was fast and everything arrived perfectly packed. Definitely worth it.

Omar S.
September 2025
★★★★★

I had a great experience with Smartio Lebanon. The products were exactly as described and of high quality. The communication was excellent, the support they offer is amazing even after the purchase, and the shipping was fast. I would definitely recommend them every time. They are truly the best in Lebanon.

Lazy Lebanese
February 2026
★★★★★

Fast, reliable, authentic products, helpful staff and incredible customer support. They are very flexible, follow through on orders and make sure to offer top notch service above and beyond, highly recommended and now a loyal customer.

The Smartio Promise

What we do for every order.

Before you buy, after delivery, and for 6 months after.

We check it fits
Send us a photo, or your TV model, on WhatsApp before you buy. We tell you which one fits your home.
Free setup help, every order
If you get stuck, WhatsApp us in Arabic, English or French. We stay with you until the device is working.
6-Month warranty, every brand
A factory fault is replaced free, and we pay the delivery both ways. Not sure it's a fault? Our driver collects it for a free check.
100% original, never grey-market
Exclusive Govee distributor in Lebanon and an authorized seller of every other brand we carry. Every product comes from the manufacturer or its official channel.
Cash on delivery
Pay when you receive it - cash or Whish. No card needed.
Fast Lebanon-wide delivery
Delivery to all of Lebanon within 2–4 working days. Or pick up from Dekwaneh once your order is packed and ready.
Side by side

Buy it here, or import it yourself?

Importing from abroad can cost less. Here is what you get when you buy it in Lebanon from us.

 
From Smartio
Imported from abroad
The right product for your home
✓ We check it fits before you buy
? You check it yourself
Warranty
✓ 6 months, handled in Lebanon
✗ Usually means shipping it back abroad
Payment
✓ Cash on delivery or Whish
✗ Pay upfront by card
Setup help
✓ Free on WhatsApp, until it works
✗ You're on your own
Delivery
✓ 2–4 working days, all of Lebanon
? Shipping from abroad, then customs
Changed your mind
✓ 14-day exchange, unopened items
✗ Return shipping abroad

If the lowest price matters most and you are happy to set it up yourself, importing can be the right choice. If you want it working in your home, that's what we're here for.

Ready to join 5,700+ customers?

Browse the shop, or message us first - we'll help you pick the right product for your setup before you buy.