Can I fix my delivery address after placing an order?
Not if your order is in transit. Please verify your address before placing your order. We are unable to fix an incorrect delivery…
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Delivery Information
Delivery is FREE for orders exceeding 50$. We aim to deliver your orders in the most effective way. Delivery is done with Wakilni…
Express Delivery Information
Express Delivery Information Express Delivery orders are delivered within 24-48 hours, excluding Sundays and official holidays. Supported Zones: Greater Beirut and Tripoli.…
How do I check the status of my order?
If you have a Smartio account, you can check your order status on your account. Visit this link to login to your…
If I place an order today, when will it arrive?
Usually within 2-4 working days. Typically, it can take 2-4 business days to arrive in most cases. Once the order ships, you…
Pickup and Delivery Information
Pickup & Delivery options When shopping with Smartio, you can choose to pick up your order from our warehouse or have it…
Self-Pickup Information
You can choose to pick up your order from our warehouse in Dekwaneh. We will share the exact location after you place…
Shipping Policy
Shipping Policy Our shipping partner Wakilni are experiencing some delays, and the delivery projections on this page are estimations. Delivery may be…
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